No surprise fees, no long contracts. Pick on-demand help for a one-off problem or a monthly plan for ongoing peace of mind.
For the occasional “help!” moment.
A safety net for every device at home.
An outsourced IT team that knows your name.
*On-site visits are included within our standard service area. Parts, hardware, and project work are quoted separately. Prices are in USD.
Only pay for what you need. Every add-on is explained clearly before it is switched on.
Endpoint protection, patch monitoring, and a quarterly security review.
Encrypted, tested backups for the files you cannot afford to lose.
Mailbox management, security defaults, and ongoing user support.
Router, mesh Wi-Fi, guest network, and printer setup done right.
No. Monthly plans are month-to-month and can be cancelled with 30 days’ notice. On-demand support has no contract at all — you pay only for the help you use.
Remote support is available anywhere in the United States. On-site visits are available in select metro areas by appointment; we will confirm coverage when you book.
Most remote sessions are scheduled the same business day, and urgent issues are prioritised. Our typical first response is under 15 minutes during business hours.
Absolutely. We offer co-managed support for teams that already have internal IT or another provider. We will agree on who handles what before we start.
Yes. Sessions are encrypted, you approve every connection, and access ends when the session does. We never store your files on our own devices.
Tell us a little about your setup and we will point you to the most sensible option — even if that means the cheapest one.